How can we help?
Stuck on something, found a bug, or spotted a bird Wander Goose got wrong? We'd love to hear from you.
Email us
We usually reply within two business days. Screenshots and your iPhone model help us fix things faster.
Common questions
Why does Wander Goose ask to use AI?
Photo ID uses AI to identify birds. Before your first photo, the app asks your permission to send it, along with your province, to Anthropic, our AI provider. If you say no, Listen and logging a bird yourself still work. You can change your answer in Settings, Privacy.
Wander Goose identified the wrong bird. What can I do?
Try a closer look on the result screen, or a sharper photo where the bird fills more of the frame. If it's still wrong, email us the photo and what you think it is, and we'll use it to improve Wander Goose.
Why does Wander Goose ask for my location?
To record where you spotted each bird for your map and province, and to show which birds are likely near you. You can say no or change it later in Settings; Wander Goose still works.
How do I cancel my subscription?
On your iPhone, open Settings, tap your Apple Account, then Subscriptions. Deleting the app or your account doesn't cancel your subscription.
I changed phones. Will I lose my birds?
No. Sign in with the same Apple, Google or email account and your Dex, Flocklands and sightings come with you.
How do I delete my account?
In Wander Goose, go to Profile, then Settings, and choose Delete account. Your account, sightings and photos are deleted. You can also email us and we'll do it for you.
Your first bird is waiting.
Coming soon to the App Store